Delivery FAQs

Uptown Florist have been expertly delivering beautiful flowers and gifts for over 38 years. Full time drivers as well as preferred reliable courier services guarantee safe and prompt delivery of our flowers and gifts.


Where does Uptown Florist deliver to?

Uptown Florist has a network of affiliates around the world and can deliver to almost anywhere in the world. Please note that products, packaging and or containers may vary in some interstate and or regional areas.


What is the deadline for placing an order online to guarantee same-day delivery?

Uptown Florist is open on all weekdays between 8am - 6pm. Orders must be placed by 2pm (AEST) for all Sydney CBD deliveries. For all other deliveries 1pm.  All orders placed on weekends and public holidays will be delivered on the next business day. This excludes all private functions and events.


Can I order items online for delivery outside Australia ?

We do offer delivery outside of Australia.


Can you guarantee a specific time for a delivery?

Uptown Florist cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it. All orders to businesses will be delivered by close of business, given that correct delivery details have been supplied.


What happens if the recipient is not at home?

If the recipient is not home when the delivery is made the gift will be left at the recipients front door, or with the neighbour unless otherwise specified. If no safe alternative for flowers is found re-delivery can be arranged. Additional Charges may apply.


What happens if the delivery details supplied are incorrect?

If the flowers are delivered to the address supplied by the customer and the address is incorrect, then if the flowers are recovered, Uptown Florist will contact the customer and additional charges may apply for re-delivery. However, if the flowers are delivered to an incorrect address and are not recovered, Uptown Florist can not accept any responsibility for such loss. It is the obligation of the customer to supply accurate details at the time of ordering.

Will my flowers be the same as pictured on the site?

Your flower style and colour may vary due to seasonal change and availability.